1 - Can an order be cancelled?
Yes, giving us notice of your intention in due time. In case the
order has already been executed, you can make use of withdrawal right.
2 - What happens if the order is
not right?
Contact us, indicating your data and order data.
3 - How can I find out the
ring size?
Click here : Ring size
4 - What do I do in case given
sizes are not the right ones
(rings, necklaces, bracelets)
In case the purchased object needs to be repaired or replaced
(see necklace length),just send an e-mail to Vendraminetto gioielli
We’ll get in touch with you to agree upon the repair or replacement
as soon as possible.
All costs for small repairs and replacement shall be charged to us.
Delivery costs shall be charged to the customer, unless the
delivery is to be imputable to our fault.
5 - Which documents is your jewel
provided with?
Certificate of guarantee, expense note
(to be kept with the guarantee).
6 - Why are your prices much lower
than those of traditional jewellery?
You can find two examples hereinafter:
the first one is the classic distribution chain
the second one is the sale system of Vendraminetto gioielli
1-Manufacturer-sales representative-wholesaler-jewellery-
FINAL USER(4 passages)
2-Setting manufacturer-online jewellery-FINAL USER
(2 passages)All shown products have been mounted by us.
7 - Is it possible to purchase just
the jewel setting?
You cannot buy just the setting. Nevertheless, it is possible
to mount on our jewels your own stones (either precious or not).
Manufacturing and delivery costs shall be estimated.
For further information, please write to Vendraminetto gioielli
8 - Why does your price vary?
Prices may vary depending upon the fine gold market quotation.
They may not only grow up, but go down as well!!!
9 - May I give back a certified
diamond?
Yes (within law times) and it is to be given back in its original
blister package.
All terms and conditions shall be void and null in case the
blister is broken.
FEEL FREE TO ASK ANY QUESTION –
WE WILL BE AT YOUR DISPOSAL.
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